Question 1

What is involved in building a page?

Accepted Answer

Head to the Create Memorial page, enter the person's name and a couple of dates, and hit publish. Most people finish a first version in around ten minutes, and it appears online straight away. The life story, photos, and service details can all be filled in later, whenever you have them ready.

Question 2

Can I add video and audio, or only pictures?

Accepted Answer

Both. Pictures sit next to video clips and audio recordings on the very same page, so home movies and recorded voices belong there just as much as still photographs do.

Question 3

What will I pay, and at what point?

Accepted Answer

Starting a page costs nothing, and the first 30 days are free with every feature switched on, from the guestbook to the built-in obituary writer to your opening batch of photos. Holding it online past that point takes one payment of $24, which lifts the photo limit and keeps the page up for good. There is no subscription, nothing renews, and a friend or relative is welcome to cover the $24 as a gift.

Question 4

How much can I add before I preserve the page?

Accepted Answer

The trial holds 25 photos and video clips. Making the one-time $24 payment clears that ceiling, so from then on you can post as much as you want for the whole life of the page.

Question 5

The 30 days ran out and I have not paid. Now what?

Accepted Answer

The page is set to paused instead of being removed. It drops out of sight and stops turning up in search, but everything on it is held safely, and a $24 payment on any later day brings the whole page straight back.

Question 6

Can I keep changing the page after it goes live?

Accepted Answer

Yes. The life story, the photos, the clips, and every small detail stay editable for as long as the page exists, so nothing stops you from reworking it as more turns up.

Question 7

Can other people add their own photos and notes?

Accepted Answer

Yes, once you pass the link around. Anything a guest adds to the timeline waits for your go-ahead before it shows, while notes left in the guestbook appear the moment they are written. You stay in charge of what remains on the page.

Question 8

How do I let relatives help run the page?

Accepted Answer

From the page's own settings, email an invitation to whoever you want beside you. A page can carry as many as five helpers, and each person is either an Admin, who can change anything, or an Editor, who adds and refreshes content. You keep the owner role at the top. Anyone invited joins through their own account.

Question 9

Can the guestbook be turned off?

Accepted Answer

By default it stays open, so any visitor can sign it without setting up an account. If you would sooner keep it closed, the owner can switch the guestbook off from the settings at any moment.

Question 10

What is the simplest way to pass the page around?

Accepted Answer

Every page has an address of its own. Grab it from the page and drop it into a text or an email, or tap the share buttons to send it out across social media. Printed pieces such as memorial cards, obituaries, and service programs carry a QR code that opens the same page when it is scanned.

Question 11

Is the page open for anyone to see?

Accepted Answer

Yes. Every memorial is public, which is what lets old friends and far-flung relatives come across it and visit. Passing the link along is the usual way people arrive. No memorial page carries advertising, then or ever.

Question 12

What happens to the personal information I enter?

Accepted Answer

It is stored encrypted, and it is never sold or handed to outside companies for advertising. On top of that, not one memorial page runs ads of any sort.

Question 13

Can one login hold several memorials?

Accepted Answer

Yes. Build as many as your family needs, and each arrives with its own page and its own link to share. The 30-day trial and the single $24 payment are counted per memorial, not spread across your whole account.

Question 14

Does the page survive if I stop signing in?

Accepted Answer

A preserved page is meant to stay up for the long run, logged in or not. Should you ever need to pass one to someone else or ask for something out of the ordinary, our support team can sort it out with you.

Question 15

How do I hand a page to a relative?

Accepted Answer

Get in touch with support and we can reassign it, shifting ownership and the management rights over to a relative once we have confirmed who they are.

Question 16

Can I have sympathy flowers delivered?

Accepted Answer

Yes. Flowers can go to a funeral home, a house of worship, the service itself, or the family's own address, and same-day arrival is on offer across most of the country. You confirm exactly where they should land before anything is charged. Flowers are an optional paid extra.

Question 17

How does planting a memorial tree work?

Accepted Answer

Pick an option on the tree planting page and check out, and a planting partner puts a genuine tree in the ground through a reforestation effort. A certificate comes back to you, and the tree ties back to the memorial page. It is an optional paid extra, with the latest prices listed right there.

Help with your
memorial website

The questions we hear most

Starting a memorial page

Trial, preservation, and cost

Updating and contributions

Helpers and sharing

Visibility and data

Accounts and ownership

Flowers and tree planting

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